Thank you for choosing WinAndOfficeWS.com. We aim to deliver your products swiftly and securely. Please review our shipping policy below for important information regarding the shipping process.
Shipping Method
We ship all our products via DHL, a reliable and trusted shipping carrier. Please ensure to provide a valid physical address for the delivery of your products. We cannot be held responsible for delays or non-delivery if the provided address is incorrect.
Shipping Costs
The shipping cost for all our products in Germany is flat € 3. you will see this flat shipping cost at the time of checkout.
Estimated Delivery Time
The delivery time for your product depends on the payment method you choose. Here’s an overview:
PayPal: Your product is processed by DHL for immediate delivery upon confirmation of your payment.
Bank Transfer: Payments made via bank transfer may take up to 3 days to reach our bank account. In this case, you can expedite the process by sending us confirmation of the transfer, such as a screenshot. Upon receiving the confirmation, we will ensure your product is shipped on the same day.
Please note that the estimated delivery times provided by DHL are as follows:
Domestic (Germany): 1-3 business days
European Union: 2-5 business days
International: 5-10 business days
These are approximate delivery times and may vary based on your location and any unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your delivery directly on the DHL website.
Contact Us
If you have any questions or concerns regarding the shipping of your order, please feel free to contact us at [email protected] or call us at +49 60748059892. Our customer service team is here to assist you.
International Shipping
For international orders, please note that additional customs duties or taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
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